Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every wager can result in a loss, and past results do not predict future outcomes. Games should be treated as paid entertainment, with money set aside only for that purpose. Never view gambling as an investment or as a reliable source of income.

Before you start, decide how much time and money you are comfortable spending. Consider this amount an entertainment cost rather than money that you expect to recover. Once your limit has been reached, stop playing. Do not increase your budget because you are winning, losing or hoping to change the result of a previous game.

Helpful habits

• Set a spending limit before each session and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Only gamble with your own money and never use money needed for essentials.
• Keep gambling separate from rent, bills, savings, credit repayments and family expenses.
• Do not chase losses by increasing your bets or playing for longer.
• Avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to escape a personal problem.
• Do not borrow money, sell possessions or use credit to continue gambling.
• Remember that wins are not guaranteed and losses cannot be recovered by further play.

It can also help to keep a simple record of deposits, wagers, wins and losses. A record may give you a clearer view of your gambling activity than individual results do. If the total amount of time or money spent surprises you, take a break and review your limits.

Use available account controls

Account tools can help you manage your gambling before it becomes difficult to do so. The controls available may depend on the services provided and the settings available in your account. Read the information shown with each tool carefully, including how a limit works, when it takes effect and whether a change can be reversed.

Deposit and spending limits

If available, use deposit or spending limits to define the maximum amount you can add or spend over a selected period. Choose an amount that fits comfortably within your budget, not an amount based on your best result or your desired winnings. A limit is a planning tool, not a guarantee that gambling will be affordable if you continue to play in other ways.

Time limits and breaks

Set a session reminder or time limit where available. A break can help you review how you feel and whether you are still following your plan. If you need more distance from gambling, consider a cooling-off period or temporary account restriction where that option is provided. During a break, do not open another account or use a different service to continue gambling.

Self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a defined period or longer. If you choose self-exclusion, follow the instructions carefully and do not attempt to bypass the restriction. You may also wish to ask other gambling services about their own exclusion processes and investigate any relevant Australian self-exclusion or support options available in your state or territory.

If you cannot find a setting you need, review the responsible gaming information in your account or contact the available support channel through the website. Do not continue gambling while waiting for a limit, break or exclusion request to be processed if you are concerned about your behaviour. Take immediate practical steps to create distance from gambling.

Recognise signs of gambling harm

Gambling harm can develop gradually, and a person may not notice the change at first. Concern is not limited to the amount of money lost. Gambling may also affect your time, relationships, work, study, health, sleep and emotional wellbeing. You do not need to wait for a serious crisis before asking for help.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back losses or feeling unable to stop after deciding to stop.
• Hiding gambling, deposits, losses or account activity from family or friends.
• Feeling restless, irritable or anxious when you are not gambling.
• Using gambling to cope with stress, loneliness, boredom or difficult emotions.
• Missing work, study, appointments or personal responsibilities because of gambling.
• Borrowing money, using credit or selling items to fund gambling.
• Arguing with people close to you about gambling or withdrawing from relationships.
• Feeling guilt, shame, hopelessness or distress after gambling.
• Finding that limits, breaks or promises to stop have not been effective.

If any of these signs apply, stop and take the concern seriously. Close the gambling session, avoid making further deposits and tell someone you trust what is happening. A trusted person may help you review your finances, remove access to payment methods, take a break or complete an exclusion request. Support is available even if you are unsure whether your gambling is a problem.

Get independent support

Australian players can seek confidential help from gambling support services operating in their state or territory, as well as from qualified financial counsellors or mental health professionals. These services can help with practical planning, financial concerns, relationships and the emotional effects of gambling. Search for an official Australian support service or speak with a health professional for guidance suited to your circumstances.

If gambling has contributed to thoughts of self-harm, immediate danger or an inability to stay safe, stop gambling and seek urgent help through local emergency services or a crisis support service. If you are supporting someone else, listen without judgement and encourage them to access professional assistance.

Age, account safety and our approach

Gambling is intended only for people who meet the applicable minimum age and other legal requirements in their location. Do not allow anyone under the permitted age to use your account, view your payment information or play through your device. Keep your login details private, use appropriate device security and log out when you finish. If you believe another person has accessed your account, stop using it and follow the available account security process.

The information on this page is general guidance and does not replace professional financial, legal, medical or counselling advice. Gambling rules and support arrangements can differ across Australia, so you are responsible for understanding the requirements that apply where you live. If online gambling is not lawful or suitable for you, do not use the service.

Vegas Nova Casino encourages players to make informed decisions and use responsible gaming tools at the earliest opportunity. We may apply account checks, restrictions or other measures where required by applicable rules or where activity raises a responsible gaming concern. These measures are not a substitute for personal limits or professional support, and no tool can remove the risks associated with gambling.

If you are unsure whether gambling is remaining within your plans, the safest choice is to pause. Review your spending, speak with someone you trust and seek independent support. Responsible gambling starts before the first wager and includes being willing to stop when gambling is no longer enjoyable, affordable or manageable.